The Challenge
Associated Gaskets is a specialist supplier of industrial sealing solutions serving clients across mining, oil and gas, manufacturing, and infrastructure. With operations spanning multiple warehouse and branch locations across Australia, the business faced increasing complexity in maintaining reliable communications. Their network was built on ageing infrastructure with inconsistent security controls, and connectivity issues were impacting order processing and client responsiveness.
What EXELCOM Delivered
EXELCOM conducted a full assessment of the Associated Gaskets technology environment and delivered a structured program covering communications, cybersecurity, and network infrastructure across all Australian locations.
- Cisco Webex Calling deployed across all branches — providing consistent, reliable voice for all staff with management centralised in Cisco Control Hub
- Cisco Umbrella deployed to enforce DNS-layer security and internet policy across all sites — protecting against phishing, malware, and ransomware
- Cisco Duo MFA implemented across all staff — ensuring only authorised users can access corporate systems and applications
- Network infrastructure refreshed at each location — firewall and gateway replacement, switching upgrades, and enterprise Wi-Fi access points
- Consistent site-to-site architecture established — giving all branches reliable, secure access to shared systems and applications
Technologies Deployed
“The network EXELCOM built is a completely different environment to what we had before. Our teams across every branch can now call each other on Webex, and we have the security controls in place that a business like ours needs.”
— Management, Associated Gaskets
The Outcome
Associated Gaskets now operates on a consistent, secure technology platform across all Australian locations. Cisco Webex Calling has replaced disconnected legacy systems, Umbrella and Duo protect the environment from modern threats, and the refreshed network infrastructure provides the reliability the business needs. EXELCOM provides ongoing managed support.
