The Challenge
Trenton International operates multiple warehouse and office locations across Australia, supplying the hospitality industry with commercial kitchen and restaurant equipment. As the business grew, their communications infrastructure had not kept pace — staff relied on fragmented legacy phone systems, connectivity was inconsistent across sites, and cybersecurity was managed reactively with no unified policy enforcement or threat monitoring.
What EXELCOM Delivered
EXELCOM designed and deployed a complete technology transformation for Trenton International — unifying communications, securing the network, and establishing consistent IT operations across all Australian sites.
- Cisco Webex Calling deployed across all sites, replacing legacy PBX systems with cloud-native calling managed through a single Cisco Control Hub instance
- Cisco Umbrella DNS-layer security deployed network-wide to block malicious domains and enforce internet policy across all locations
- Cisco Duo MFA enforced for all staff accessing corporate systems — protecting against credential-based attacks
- Network infrastructure redesigned from the ground up — including next-generation firewalls, core switching, and enterprise Wi-Fi across all sites
- Centralised visibility and management established so IT can monitor the health and security of the entire environment from one console
Technologies Deployed
“EXELCOM delivered a technology environment that matched the pace of our business. Webex Calling changed how our teams communicate across sites — and knowing our network is secure gives us confidence to focus on our clients.”
— Operations Leadership, Trenton International
The Outcome
Trenton International now operates on a unified, cloud-first communications and security platform. All sites run Cisco Webex Calling, are protected by Umbrella and Duo, and are connected through a professionally designed network. EXELCOM continues to provide managed support and ongoing strategic advice.
